How we handle it
Air freight is usually urgent, so the clearance has to be too. Share the airway bill as soon as it is issued and we prepare the file before the flight lands, pay duty, handle any inspection at the cargo terminal and arrange collection or delivery the same day where possible.
- File ready before the flight lands
- Faster handover to you
- No wasted days at the terminal
What is included
- Clearance at DXB, DWC, AUH and SHJ
- Pre-arrival file preparation
- Courier and consolidated cargo
- Perishable and time critical goods
- Same day collection where possible
- Delivery anywhere in the UAE
Documents we need
If something is missing, send what you have and we will tell you what else is needed.
- 1Airway bill
- 2Commercial invoice
- 3Packing list
- 4Any permit your goods need
Questions
How long does customs clearance take in the UAE?
When the documents are complete and correct, most shipments are processed within 24 to 48 hours. Inspections, missing permits or wrong paperwork add time, which is why we check your file before the cargo arrives.
How much does customs clearance cost?
Our clearance fee depends on the port, the type of cargo and how many lines are on the invoice. On top of that you pay the government duty (usually 5% of the CIF value) and 5% VAT, plus any port or terminal charges. Send us your invoice on WhatsApp and we will give you a full breakdown before we start.
What documents do I need to clear my shipment?
Usually a commercial invoice, packing list, bill of lading or airway bill, and a certificate of origin. Some goods also need a permit from an authority. Share what you have and we will tell you exactly what is missing.
Can you clear my goods if I do not have an importer code?
Yes. If you do not have your own customs code, we can guide you on the options, including clearing under a licensed importer where the goods and the rules allow it. Message us with the details and we will advise.
